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Sui Northern Gas Pipeline Limited (SNGPL) Head Quarters Peshawar

2.8 based on 5 reviews
Sector B, Phase 5, Hayatabad, Peshawar
1199 info@sngpl.com.pk
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1199
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Most Recent Review is first

User

Reviewed by , on 2016-01-13

Reason for Visit: stealing of Sui gas
Review: Its is stated that my naughbour house no I-H 3, falcon complex university raod peshawar is stealing sui gas.please take some action


This review has responses


rame responded on 2017-05-19 12:39:48
Dear Respectable sir With due reverence, it is stated that i have
applied for domestic gas connection with Account No. 9888778527 dated
22.07.2014 ( Snapshot attached). The application was submitted at
Mardanoffice of SNGPL. but demand noitce has not yet been issued.we
have submitted complaintson daily basis but no result so kindly plz do
something its a big problem please please

Name...Saeed Zamin
village ..kharkai tehsil dargai district malakand
consumer number.....3459/09

sub division Mardan

mhkh responded on 2017-12-11 04:21:16
For the last three weeks, we have been facing tremendous difficulties due to irregular supply/non-supply of gas to our area i.e. Sector F-8, Phase-6, Hayatabad, Peshawar. While the supply of gas remains suspended from 700 hours to 2100 hours when it is much needed for cooking, etc. some people in the area also use unauthorised gas sucking machines to deprive the law-abiding citizens from the facility and the Sui Gas authorities have turned a blind eye towards this grave problem. May I request the authorities of the Sui Northern Gas Pipeline to pay proper attention to this grave problem and save the law-abiding residents of the area from mental agony and take action against those who have installed illegal sucking instruments to ensure regular gas supply to their houses..

responded on 2019-06-13 07:09:05
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responded on 2019-06-27 23:03:40
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responded on 2019-07-08 18:06:58
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responded on 2021-11-10 08:36:59
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responded on 2022-06-16 13:26:48
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responded on 2022-07-14 19:21:38
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responded on 2022-08-20 14:19:01


responded on 2022-08-21 03:23:01
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responded on 2022-09-04 18:30:08
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Reply to this review

User

Reviewed by , on 2019-07-11

Reason for Visit: ******************* Complaint About Low Pressure In Our Area Since a Few Days ***************
Review: There is a very low pressure in our area (Green Town Street#4 Near Syed Hassan Pir Ziyarat Kohat Road Peshawar) at Night Hours starting from 9:00 pm To Till Round About 11:00 pm
we are facing very Tough Situation During These Hours Because Due to Scheduled Load at same time we have no Electricity Even no sui gas available as well.
kindly Please Someone Concerned Person Of this Department Take immediate action against this Because my Sixth Sense inform me that there is something wrong.
Regards:



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User

Reviewed by , on 2020-12-17

Reason for Visit: METER ID 32615830000
Review: No 1 Complaint ID: 8898915723 dated 19-9-20: (Incorrect Meter Reading)
I request to staff to inquire this matter have any wrong reading because I checked my meter reading on 19-09-20 at 17.30 that is 05446787 but the reading that mentioned in bill is 05449100 that wrong


Reply By your good Office, Complaint ID: 8898915723 dated 19-9-20 {Closed : Dear Citizen:
Meter has been changed. As per Laboratory report under billing
charged. You are requested to pay the bill. Furthermore, the
company may allow installment if desired, then visit to the Billing
Section of nearest SNGPL Office}.

No 2 Complaint ID: 8446820535 dated 20-11-20 (High Gas Billing)
Refer: Complaint 8898915723 dated 19-9-20. Sir, in month of Aug,20 Bill was 5040, I approached to SNGPL Off (Yawar Abass) (Officer Billing). He divided Bill In two Parts One 4500/-(Security) 450/- paid.
Reply Pending

No 3 Complaint ID: 2725033043 dated 01-12-20: (High Gas Billing)
Sir meter not changed till now and Why Security Paid, sir I don’t know that why In this month (oct,2020 Bill Rs 2240/-), this Block consist of 6 Quarters, their monthly Bill is normally RS 280-300.

Reply By your good Office Complaint ID: 2725033043 dated 01-12-20:
Closed : Dear Citizen: As per your previous consumption you have been charged Under Billing of that period due to low consumption. You are requested to pay the bill. Furthermore, the company may allow installment if desired, then visit to the Billing Section of n,


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User

Reviewed by , on 2021-03-02

Reason for Visit: Complaint
Review: We the resident of Sector F-1,Street-8,Phase-6,Hayatabad are facing continously shortage or having no gas problems since November 2020,till today.
This unscheduled load shedding of gas is not only creating cooking problems but is also dangerous for life and safety of public.
This problem of shortage is greatly witnessed in the morning,then by ten complete shut down ,again at 1pm the shortage and in the evening .
Any one can look in this problem.
Is this a load shedding, or line fault,
Pls take notice and take action.
Regards
Arch Tariq Ret:DG PHA
House No.199,Street 8,Sector F-1,
Phase 6,Hayatabad,Peshawar.


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Comments by Users

Most recent comment first

Muhammad Naseem Khan commented on 2019-09-23
Dear GM Sb, Today at about 1330 hours an unknown trolly while passing near my house damaged gas meter account id 18916272620. Complaint was registered on 1199 with complaint number 4866526945 dated 23rd September at1412 hours 2019. An early action is requested please.

M. Habibullah Khan Khattak commented on 2019-06-24
The General Manager, Sui Northern Gas Pipelines Limited, Plot 33, Sector B-II, Hayatabad Town, Phase 5, Hayatabad, Peshawar-25000 Subject: METER READING OF METER NO.GN2276948 (Account ID No.3798390001) INSTALLED AT HOUSE NO.605, STREET NO.8, SECTOR F-8, PHASE-6, HAYATABAD, PESHAWAR Dear Sir, Sui Northern Gas Pipelines Limited Meter Reader Mr. Rasheedullah informed me around 6.00 p.m. today the 24th June, 2019 when I was going to mosque for Asr prayers and he was taking reading of our meter No. GN2276948 (Account ID No.3798390001) installed at my House No.605, Street No.8, Sector F-8, Phase-6, Hayatabad, Peshawar that the meter was not functioning and he asked me to replace the meter. However, after saying my prayers when I switched on the stove in our kitchen and checked the meter, it was perfectly functioning. I searched for the Meter Reader to inform him but could not trace him. 2. In order to double check that the meter was perfectly functioning when the stove is on and gas is consumed, I checked the bills of previous three months. The last reading taken by the meter reader for the month of February, 2019 was 09338000 and the reading taken for the month of March, 2019 was 09355000. Thus there was a difference of 17000 and the meter was very much functioning. The last reading taken by the meter reader for the month of March, 2019 was 09355000 and the meter reading for the month of April was 09362000 thereby meaning that there was a difference of 7000 and the meter was very much functioning. Then the last reading for the month of April, 2019 was 09362000 and that for the month of May, 2019 was 09370000 thereby showing a difference of 8000 and again confirms that the meter was perfectly functioning. 3. The last reading taken for the month of May, 2019 was 09370000 and the reading that I noted around 6.15 p.m. on 24.6.2019 was 09379880 showing a difference of 9880. Mr. Rasheedullah, the Meter Reader observed the meter when no stove was burning a

Shad Muhammad, PMS Officer under training at PPSA, behind KTH University Town Peshawar. commented on 2019-05-06
I on 5th May 2019 about 11AM in the morning, I lodged a complaint to 1199 giving full address detail (i.e. Quarter No.93-C, Civil Quarters near Railway Quarters/ Canntt: # 2 School Peshawar, Kohat Road Peshawar opposite Hascol CNG & Petrol Pump, street No.3, dispenser line), but the concerned SNGPL complaint personnel did come till next day morning upto 08.20 am.

Tariq Bakshish commented on 2019-02-25
I have received bill Feb 2019 very high as my previous bill and my home consumption.few days before some employee from your company came and checking the meter, after this, meter show high reading. kindly expedite my matter urgently. Tariq Bakshish cons. no. 35733303958.

Muhammad Uzair commented on 2018-11-28
It is stated that continues Gas load shedding without any reason at Sarfaraz Kali, opposite Al Khidmat Hospital, Mardan Road, Charsadda, KPK, is active by which the school going children / old age citizens are very badly suffering. 2. It is, requested that mechanism may please be made for Gas / CNG to control load shedding. (Muhammad Uzair)

SANI MUNIR OF RAJJAR CHARSADDA commented on 2018-05-02
My name is SANI MUNIR S/O ASKAR YOUSAF Mohallah Qaziyaan Sheikhabad village and Post office Rajjar District Charsadda. I had applied for sui gas connection through online with CNIC No. 17101-0388638-7 dated 10-12-2014. After the lap of over 3 years, when I went to the local branch of Sui gas situated in Charsadda, the concerned staff told me that they would survey the place. After visiting many times the said office at last I got a chance to take the concerned surveyor along with me to survey the street. The surveyor drew a sketch/map of the street and said that it required 36 metres pipe for the connection. So they told me that the survey report would be sent to Main Branch Hayatabad for approval. I waited for aleast 2 months but the survey report could not receive by the local branch Charsadda. So it made me compelled to visit the main branch Hayatabad Peshawar. I was surprised that the concerned staff told me that such a survey report has not been received to them. They have no record of the survey report. I went back to the local office and asked for the diary/dispatch No. of the survey report but they could not provide that and said that they handed over the survey report in the main branch without getting any dispatch or diary No. Now the Local office concerned official says that he handed over survey report to the concerned in Main Office but the Main office concerned officer denied that he has no report of such kind. My request that how to get that survey report and from whom because both sides are not ready to help me. As the Month of Ramazan is a head of us and I hope you will assist in getting the connection which has already been delayed for long.

Engineer Muhammad Mushtaq Khan Masood commented on 2018-04-13
SUBJECT:- REQUEST FOR SUPPLY OF GAS TO ANJUMABAD MULTAN ROAD D I KHAN Sir, It is very humbly submitted that since 2014 we the inhabitants of Anjumabad Multan Road DIKhan requesting and submitting applications to the SNGPL authorities for the supply of Gas facilities to Anjumabad but no attention has been given . The area is thickly populated having more than 500 houses, comprises on doctors, professors, engineers, Police and Military Officers and bureaucrats. A broad gauge line has been spread before the Anjumabad leading to Tehsil Paroa. Piping net work has been provided to the Qasuria town but Anjumabad is deprived and neglected as both the towns (Anjumabad & Qasuria Town) are before each other and in the same locality. Prime Minister of Pakistan visited DIKhan in 2016 and in the public address he announces supply of Gas Projects for D I Khan by sanctioning Rs 870 Millions. Respected Molana Fazal ur Rehman MNA of our constituency, recommended Anjumabad for supply of Gas project. Therefore a fresh survey was conducted in the month of March-2017 and case was prepared for approval but since that our case is pending with your Office. It is requested that our case may kindly be considered on top priority bases so that the scheme is executed for the large interest of public. Thank you, Sincerely yours, Engineer Muhammad Mushtaq Khan Masood Anjumabad Multan Road PO Muryali District DIKhan KPK Phone : +92 342 973 2659 – +92 333 933 8859 Email. Mushtaq.masood59@gmail.com

Khalid commented on 2018-03-25
There is heavy load shedding of gas in PESCO Head quarter shami road Peshawar, from last month please solve this problem

Safeer khan commented on 2018-03-04
assalamu alikum,dear sir for your information that the gas supply in our area warsak road pershawar uc panam dheri & many other villages like hakim khan kaly,ghani lal zada koruna,feroz pur & hindokasy are still in no gas zone areas.i requested to please take actions to regulate the gas supply for everyone,thanks

Muhammad fawad commented on 2018-03-01
Sir we have a big issue in urmar payan area where most customers used gas sucking device which cause low pressure for other customers so plz take action against those who usin this device.

Malik Shehzad Khan commented on 2018-02-17
Sir I apply for Gas connection and this consumer Number are alloted to me on 7 march 2015. (80312616800). I pay on this number on 26 december 2016 at meezan bank but the meter are still not installed to me. Please take a serious notice. Regard Malik Shehzad Khan. Hassani Dheri Timergara district Dir Lower. Cell no. 03458855694.

Engineer Muhammad Mushtaq Khan Masood commented on 2018-02-15
SUBJECT:- REQUEST FOR SUPPLY OF GAS TO ANJUMABAD MULTAN ROAD D I KHAN Sir, It is very humbly submitted that since 2014 we the inhabitants of Anjumabad Multan Road DIKhan requesting and submitting applications to the SNGPL authorities for the supply of Gas facilities to Anjumabad but no attention has been given . The area is thickly populated having more than 500 houses, comprises on doctors, professors, engineers, Police and Military Officers and bureaucrats. A broad gauge line has been spread before the Anjumabad leading to Tehsil Paroa. Piping net work has been provided to the Qasuria town but Anjumabad is deprived and neglected as both the towns (Anjumabad & Qasuria Town) are before each other and in the same locality. Prime Minister of Pakistan visited DIKhan in 2016 and in the public address he announces supply of Gas Projects for D I Khan by sanctioning Rs 870 Millions. Respected Molana Fazal ur Rehman MNA of our constituency, recommended Anjumabad for supply of Gas project. Therefore a fresh survey was conducted in the month of March-2017 and case was prepared for approval but since that our case is pending with your Office. It is requested that our case may kindly be considered on top priority bases so that the scheme is executed for the large interest of public. Thank you, Sincerely yours, Engineer Muhammad Mushtaq Khan Masood Anjumabad Multan Road PO Muryali District DIKhan KPK Phone : +92 342 973 2659 – +92 333 933 8859 Email. Mushtaq.masood59@gmail.com

Saad commented on 2018-02-11
Please make sure the supply of gas at warsak road please we have meters and pay bills regularly bit no sign of gas from last 2 years

Saad zeb commented on 2018-02-11
Assalam we are having great trouble regarding gas in warsak road In winter there is no gas to be seen Please kindly visit our area and just check the pressure Warsak road is having a lot of schools colleges and other gov offices we have right to avail the gas service with full facility Dear GM please resolve our gas problems This is second year that we are living in a hell like place ,the warsak road

M. Habibullah Khan Khattak commented on 2017-12-12
There has been no gas supply to Sector F-8, Phase-6, Hayatabad, Peshawar for the last ten days. The residents cannot cook during the whole day and even the school-going children often go without breakfast, but the SNGPL authorities are taking no steps to mitigate the mental agonies of the residents of the area. May I urge upon the high ups of the SNGPL to pay attention to this serious issue and direct the concerned authorities to immediately restore normal supply of gas to Phase-6, Hayatabad, Peshawar.

salahuddin commented on 2017-11-21
Dear sir I ve constructed 5 marlas house No 382 in street 3 sector F9 phase 6 Hayat abad Peshawar in 2004. Gas connection was provided after fulfilling all the codal formalities. Some 3-4 years later a contractor constructed House no 383 adjacent to my house and managed to get connection from my connection without my consent and notice. Meter was installed to that house as well. During last 2-3 years in winter my gas supply is totally blocked. I inquired from other neighborours in the street, they said that they observe decrease in pressure but there is no load shedding of gas supply in their houses. I have brought this fact in to the notice of meter reader and verbally in the office in Phase 5 at Hayat Abad but in vain. The officials in that office told me that it is the responsibility of the complainant to deposit Rs 1500/-requesting for separate connection. I am requesting on the grounds that the original connection was given to me and the contractor of house no 383(owner)instead of getting connection of his own managed to get connection from my connection. The residents are perhaps using some devices in winter that sucks the whole of gas and I have no remedy than requesting for disconnecting the supply from my connection to house no 383 Kindly direct the concerned officer in Peshawar to do the needful and provide me remedy from suffering device based load shedding of gas Thanks salahuddin s/o Khalilur rahman House No 382 st NO 03 sector F9 Phase 6 Hayat abad Peshawar Bill ID 334737400755 Account ID 33473930007 cell phone no 03320323589

salahuddin commented on 2017-11-21
Dear sir I ve constructed 5 marlas house No 382 in street 3 sector F9 phase 6 Hayat abad Peshawar in 2004. Gas connection was provided after fulfilling all the codal formalities. Some 3-4 years later a contractor constructed House no 383 adjacent to my house and managed to get connection from my connection without my consent and notice. Meter was installed to that house as well. During last 2-3 years in winter my gas supply is totally blocked. I inquired from other neighborours in the street, they said that they observe decrease in pressure but there is no load shedding of gas supply in their houses. I have brought this fact in to the notice of meter reader and verbally in the office in Phase 5 at Hayat Abad but in vain. The officials in that office told me that it is the responsibility of the complainant to deposit Rs 1500/-requesting for separate connection. I am requesting on the grounds that the original connection was given to me and the contractor of house no 383(owner)instead of getting connection of his own managed to get connection from my connection.

Mukarram khan commented on 2017-10-24
Dear Sir, We have submitted demand Note on 17/05/2017 against 00403399199 but still connection has not provided while other connections have been installed whom D/Note submitted after this Date

ABDUL SATTAR commented on 2017-07-17
General Manager Sui Northern Gas Pipelines Limited 33 B-2 Phase-V Hayatabad Peshawar Respected Sir, Subject: Replacement of Sui Gas Meter It is submitted that I am residing Mohallah Mamoon Khan RahimAbad Mingora Swat KPK Pakistan.. i have been regularly paying the gas bill for the last 3 years vide installed at my house, the said meter has developed a fault due to which if does not count the consumed units for the last 02 months. i have already verbally complained to the concerned staff but no avail. it is therefore, request that the meter may please be replaced as early as possible ( Sattar Khan ) Moh: Momeen Khan Colony near Rahim Abad Mingora Swat KPK........... Mobile No: 0334 5609906 # : 0311 9090898...

Jehan Zad Gul commented on 2017-05-30
Dear and respected Sir. Assalam O Alakum and greeting of the day. I want to draw your kind attention that I applied for emergency gas connection. With the huge and hard struggling finally I got the gas connection. But since more than 3 months I visiting to Nowshera office for gas flowing meter. They are not able to provide me the meter. My account and reference # 0959229640. Please inquire and solve my problem as soon as possible.

ramiz commented on 2017-05-19
Dear Respectable sir With due reverence, it is stated that i have applied for domestic gas connection with Account No. 9888778527 dated 22.07.2014 ( Snapshot attached). The application was submitted at Mardanoffice of SNGPL. but demand noitce has not yet been issued.we have submitted complaintson daily basis but no result so kindly plz do something its a big problem please please Name...Saeed Zamin village ..kharkai tehsil dargai district malakand consumer number.....3459/09 cnic....15401-0701832-1

Zubaida Bibi commented on 2017-05-17
To General Manager, Honorable Sir, It is to bring in your kind notice that I Mrs Zubaida Bibi Consumer No. 15040525436 Amin colony landi Arbab Kohat road Peshawar deposited Amount Rs. 6000/- on dated 20-2-2017 for new connection. from last one months and still waiting for connection. . I am waiting for your positive response. with regards.

Rashid Mehmood commented on 2017-02-22
To General Manager, Honorable Sir, It is to bring in your kind notice that I Mr Rashid Mehmood Consumer No. 19635912629 Village Tehkal Payan deposited Amount Rs. 6000/- on dated 01-1-2017 for new connection. from last one months and still waiting for connection. My booking No. 158. I am waiting for your positive response. with regards.

Shagufta Perveen wife of Muhammad Shakeel commented on 2017-02-19
Dear Sir, We have submitted demand Note on 11/01/2017 against registration 9461783023 but still connection has not provided while other connections have been installed whom D/Note submitted after this Date

Zahid Shah commented on 2017-01-24
General Manager Sui Northern Gas Pipelines Limited 33 B-2 Phase-V Hayatabad Peshawar Respected Sir, Subject: Replacement of Sui Gas Meter It is submitted that I am residing in House No.51/N, Sector C-4, Street No.11, Phase-V, NAB Colony Hayatabad. I have been regularly paying the gas bill for the last 04 years vide Consumer No. 96793930007 and Meter No. GN25332199, installed at my house. Copy of bill attached. The said meter has developed a fault due to which it does not count the consumed units for the last 02 months. I have already verbally complained to the concerned staff but no avail. It is therefore, requested that the meter may please be replaced as early as possible. (Zahid Shah) House No.51/N, Sector C-4, Street No.11, Phase-V, NAB Colony Hayatabad Ph No.091-9217569 Mob No.0312 1919044

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